Terms and Conditions

 

Legal Notice

All notices from DS Candles to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to DS Candles shall be made either by email. Delivery shall be deemed to have been made by You to DS Candles five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of: DS Candles
Copyright © 2016 DS Candles. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 DS Candles. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by DS Candles. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of DS Candles or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. DS Candles reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if DS Candles believes that customer conduct violates applicable law or is harmful to the interests of DS Candles.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. DS Candles and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if DS Candles believes that customer conduct violates applicable law or is harmful to the interests of DS Candles and its subsidiaries.

Shipping and Delivery

At this time, DS Candles ships merchandise to locations within Australia. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. DS Candles uses Smart Send or Australia Post and highly recommend the insurance option be selected at an additional charge.

Estimated standard delivery times within Australia are approximately 3-5 working days subject to availability of stock.

All deliveries can be tracked through Smart Send or Australia Post. No signature is required upon delivery and if unable to accept delivery in person then the delivery will be left at the door unless requested otherwise at time of ordering by emailing DS Candles at dscandlesoils@gmail.com

If any goods are damaged or faulty the first step is to email DS Candles at dscandlesoils@gmail.com please include your name, contact details, order details, a description and preferably a photo of the damage/fault. A representative from DS Candles will contact you to ascertain and further discuss the possible damage/fault. If the product is substandard due to faulty workmanship DS Candles will replace the items provided the claim is submitted within 24 hrs of delivery.

Delivery and handling charges on returns are not refunded for incorrect choice or "change of mind", and are to be returned at the customer's cost and risk.

Free shipping is offered for all shop orders only over $60.  This offer does not apply to private label custom made orders.

 

International

DS Candles currently do not ship internationally.

Sales Tax

DS Candles does not charge GST at this time.

 

Order Terms

All orders over the value of $1,000 require a 50% deposit payable when the order is placed. The balance is due at time of shipment.

Warranties

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by DS Candles.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. DS Candles is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not DS Candles.
The inclusion of material on this server does not imply any endorsement by DS Candles, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although DS Candles tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

You may purchase merchandise from this Web site by using the payment option listed in (link to Payment Options). DS Candles reserves the right to change its payment procedures at any time without prior notice to you. Should a return be necessary DS Candles will cover the cost of any return and replacement due to faulty workmanship. If goods are damaged in transit and shipping insurance has been selected DS Candles will facilitate a claim through the carrier and send a replacement.  In all returns proof of damage in required prior any claim and/or replacement being made.  If shipping insurance is not taken our then the purchaser is responsible for the risk of damage in transit and goods will not be replaced by DS Candles.  All queries concerning a return or damage in transit must first be sent to dscandlesoils@gmail.com within 24 hours of receipt of delivery. Your query will be addressed by DS Candles within 24 hours of receipt of the communication.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. DS Candles and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and DS Candles with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and DS Candles with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by DS Candles. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.